We’re Hiring a Humbly Confident Senior IT Systems Administrator

About Us and Why We’re Hiring

We construct “You Want a Price range,” the very best budgeting software program and academic assets round. (These within the know name us YNAB, which is pronounced “why-nab.”) For greater than a decade, individuals have been shopping for YNAB after which telling their associates what a distinction it has made of their lives. Google us, or learn a few of our reviews on the app store, and also you’ll see what we imply. We love constructing one thing that has an enormous constructive impression on individuals’s lives.

For this place, YNAB is searching for an skilled IT skilled with a broad technical background to assist us with the administration, administration, and assist of a variety of inner methods and purposes. We wish somebody who’s earnest about tech and finds pleasure in serving to their teammates. 

The particular person on this function might be appreciated from day one, as you’ll be YNAB’s first IT rent! YNAB has been rising steadily, and albeit, we’ve exceeded the purpose the place we want an skilled and expert tech generalist to assist us get the utmost profit from our inner methods. That’s the place you are available in!

We now have one overarching requirement with regards to becoming a member of our staff: our Core Value Manifesto has to essentially click on with you. When you’re nodding emphatically whereas studying this, you’ll in all probability prefer it right here, and we will’t wait to attach with you!

After all, we’ve got some agency* necessities too, like 5 years {of professional} expertise in some IT capability. 

*Effectively, firm-ish. If you recognize you’re a terrific match for this function however fall a bit of wanting the five-year requirement, we encourage you to go forward and apply. We don’t want you to be the right candidate on paper. 

On an analogous be aware, we all know impostor syndrome is usually a highly effective power, and will discourage unbelievable individuals from making use of. Please apply anyway. Many people right here have it too, so that you’re in good firm.

Okay, let’s speak about life at YNAB, after which we’ll go into element about what we’re searching for. 

Who You’d Be Working With

Though you’ll be YNAB’s first IT rent, you gained’t be alone. You’ll be a part of our close to 50-person engineering group and work carefully with our operations staff and alongside our senior safety engineer. Additionally, you will assist superior individuals from all components of the group who all have one factor in widespread: They’re a pleasure to work with. 

You gained’t discover heated arguments and raised voices right here. All of us love to unravel issues in artistic methods, and we recurrently take time to geek out and present one another one thing cool we constructed or discovered to make our lives simpler. We save our aggressive spirit for YNAB’s exterior rivals (or the occasional energetic board recreation session), however internally we construct up our teammates and have fun their successes.

How You’ll Work at YNAB

We additionally work actually arduous, collectively, to make working at YNAB a tremendous expertise, and we have been (humbly) proud to be named Fortune’s #1 Best Small Company to Work For the final two years. We now have a staff of actually distinctive individuals—the sort you’ll be excited to work with. Right here’s how we function:

Accountability and Empowerment

YNAB appreciates, respects, and trusts the experience and judgment of everybody in our engineering staff, and this function is not any totally different. Everyone seems to be empowered to do what they suppose is true. 

We additionally work collaboratively. We constantly search a realistic steadiness between nimble flexibility and unity, construction, and safety. 

Though our individuals are proper quite a bit, it’s okay to make errors right here. We freely admit after we’re incorrect. If one thing doesn’t go as anticipated, we study, bounce again, and make corrections. 

You gained’t be alone—others might be there to assist, evaluate, reassure, and again you up. We personal our methods, purposes, processes, and collective outcomes as a staff.

Reside (Virtually) Wherever You Need within the U.S. 

We’ve at all times been a totally distant staff, and have individuals all around the world. For this explicit place, nevertheless, we’re solely contemplating candidates positioned within the 48 contiguous United States. Wherever you’re in that area, simply be sure you have a dependable web connection.

No Outrageous Hours

We wish everybody to have a full life outdoors of YNAB, and we seldom work greater than a normal work day. There have been a couple of events the place issues acquired busy and folks needed to put some further time in. However then they took some further time without work, so all of it balances out. We work arduous and good, however we’re on this for the lengthy haul.

On this function, you’ll be collaborating with individuals throughout many time zones, so relying on the place you reside, some flexibility in working hours could also be essential to supply overlap for synchronous work. For instance, in case you’re on Pacific Time, it’s possible you’ll must work some early mornings to assist YNAB staff members in central Europe. 

Take Trip (Significantly)

We wish you to take trip. In actual fact, we’ve got a minimal trip coverage of three weeks per 12 months. 5 weeks feels about proper (plus two further weeks for our company-wide December break). It’s essential to get loads of downtime and get out and do one thing. We’ll sit up for seeing footage of your adventures in our #office_wall Slack channel.

The YNAB Retreat

When the pandemic isn’t conserving us from touring, we get the entire staff collectively every year to atone for spreadsheets and powerpoints in a Finest Western convention room. Simply kidding. To this point, we’ve achieved Costa Rica, a gigantic cabin within the mountains, a seashore home within the Outer Banks, a ranch in Montana, and most lately, Laguna Beach. We do actually enjoyable issues at these retreats, however the spotlight is inevitably simply being collectively and having a blast.

Up Your Recreation

We’re severe about serving to you enhance your craft. We finances for it (hey-o!). Assume conferences, Lynda/Skillshare subscriptions, books, and devoted time away from work to study one thing new. We like to see our individuals develop.

Advantages

We provide wonderful well being, dental, and imaginative and prescient insurance coverage for our US workers, the place we cowl 100% of the premium for you and your loved ones. No must test your imaginative and prescient, you learn that proper—100%. Though in case you did must test your imaginative and prescient, we’ve acquired you coated!

We even have a Conventional and Roth 401k choice. YNAB matches your contributions, as much as six p.c of your paycheck. Matches vest instantly. (Are you a private finance junkie like our founder Jesse? He arrange YNAB’s 401k to have the bottom price construction attainable, the place all plan prices are paid by YNAB, not your retirement nest egg. The funding funds accessible are unbelievable, passively-managed, extremely low-cost index funds. Not a PF junkie? Belief us, it’s superior.) 

We additionally supply beneficiant paid parental depart for all full-time staff members. Right here’s to rising the world’s budgeters, one little one at a time!

Aggressive Compensation

The beginning wage vary for this place is $60,000-$75,000 USD yearly, relying on expertise. We contemplate raises yearly, and have a bi-annual profit-share bonus. YNAB wins, you win—that form of factor.

Different Tidbits

• When you begin, we DEMAND (in a pleasant, ALL CAPS IS YELLING means) that you just fill out your “Bucket Checklist” spreadsheet with 50 gadgets. (That’s more durable than it sounds!) 
• The bucket record actually helps in deciding what we should always offer you in your birthday and the vacations. 
• We’re all adults. There’s no must punch a clock or ask for permission to take off early one afternoon to go see the physician. We have a look at what you accomplish, not how lengthy you’re in entrance of a pc.
• We’re at present trialing a four-day work week! For us, this implies 4 common days of labor adopted by a three-day weekend…each week. That is new to us, and we’re studying quite a bit, however we’re enthusiastic about what it may imply each for the corporate and our staff members. 

• We wish you firing on all cylinders so we’ll set you up with a shiny new pc and can exchange it recurrently.
• Did we point out we make an enormous, constructive distinction in individuals’s lives? You might not suppose that issues a lot, however then a couple of months down the highway you’ll notice it’s made your job actually, actually fulfilling. Don’t underestimate this one!

If this feels like your best atmosphere, learn on as a result of now we need to speak about you. You’ll play a component in constructing one thing that helps tens of millions of individuals uncover budgeting as a necessary monetary and life-planning device.

You, Our New IT Programs Administrator

On this place, you’ll do issues like: 

• Consumer administration for onboarding, offboarding, and function adjustments—and devise strategies to make this simpler. 
• Arrange and handle automated provisioning and sign-on instruments primarily based on group membership (e.g., Okta Identification Cloud)
• Administration of the third get together instruments and software program utilized by all YNAB teammates, corresponding to e-mail, Slack, video conferencing, 1Password, Notion, and Google Workspace. 
• Administration for particular purposes and companies utilized by YNAB product improvement, corresponding to Github, Heroku, Figma, Amplitude, SumoLogic, and Bugsnag, in addition to these utilized by YNAB advertising, corresponding to Fb and Braze, and people utilized by YNAB assist, like HelpScout, and Kustomer. 
• Troubleshoot any entry or efficiency points with these methods. 
• Help teammates in establishing their computer systems, accessing methods, and configuring explicit environments (e.g., a improvement atmosphere). Function the primary level of contact to help with any tech-related points. Our staff is pretty tech-savvy, however there are nonetheless loads of alternatives to assist. 
• Take part in tools buying, provisioning, and configuration processes for laptops, peripherals, and one-off software program. 
• Keep a listing of all of the software program utilized by the corporate, by whom, and for what functions. 
• Work carefully with YNAB’s safety lead to make sure safety protocols and finest practices are carried out and adopted.  
• Work carefully with the Operations (HR) staff to advise on and plan for all employee-related technical wants and methods. You’ll take numerous the guide processes we’ve got now, and discover methods to streamline and even automate them. 
• Provision and handle security-related methods corresponding to VPNs, Kolide, Cloudflare for Groups, or AWS Identification Administration. 
• Edit configuration information and infrequently write a script to assist make administrative duties extra manageable. 
• Proactively determine, counsel, and implement new methods and instruments that profit the staff. 

You’re our particular person if:

• You’re an IT skilled with at the very least 5 years of expertise and know your means round managing and configuring fashionable methods, purposes, and instruments. 
• You’ve wonderful verbal and written communication expertise and revel in utilizing your data to assist others once they require assist. 
• You’re process-minded and might make order of chaotic particulars. You may comply with a course of like clockwork, innovate when one thing could possibly be achieved higher, or create a brand new course of from scratch.
• Whereas process-oriented, you additionally get pleasure from facilitation and collaboration, like to seek out methods to say “sure,” and worth pragmatic options primarily based on sound judgment greater than easy coverage enforcement. 
• You understand quite a bit about navigating fashionable working methods, have expertise with Mac OS, Linux, and Home windows, and are acquainted with iOS and Android. 
• Whereas possibly not a developer, you’re comfy with a Unix command line and might write easy scripts and edit configuration information. 
• You might not be a safety specialist, however you’re conscious of how purposes, accounts, web sites, and companies could be exploited. You’re safety acutely aware when you work and are protecting of firm and buyer information and privateness.  
• You’ve wonderful troubleshooting expertise and might discover issues and devise options.
• You may’t assist however discover that issues could possibly be achieved higher/sooner utilizing this or that technique/device. And you then take the initiative to truly make it higher.

Range

YNAB is an equal alternative employer. We imagine a range of backgrounds, beliefs, talents, and experiences is crucial to our success. We’re keen about making a welcoming, supportive, and collaborative atmosphere for all workers. All are inspired to use as we proceed to develop a wise, skilled, and numerous staff that loves working collectively to construct one thing that issues.

The best way to Apply

• Apply by filling out this form. You’ll must log in to your Google account to entry it.
• The deadline is 11:59 pm PT on Sunday, July 10, 2022. 
• Our aim is to make the hiring course of as accessible as attainable. If we may also help you with an accessibility want, e-mail us at [email protected] and point out within the topic line that you just’re making use of for the IT Programs Administrator place. (Please be aware that this inbox is simply monitored for messages associated to lodging.)

We’re excited to listen to from you!

P.S. When you’re not on this place proper now, however know somebody who may be, we’d admire you passing this alongside!