Dodo Web is among the hottest web service suppliers in Australia, providing a variety of web plans to its clients. Nevertheless, like another web service supplier, Dodo Web customers might expertise points with their web not working. On this article, we’ll talk about the potential the reason why Dodo Web might not be working and supply sensible options on repair it.
Dodo Web is among the main web service suppliers in Australia, established in 2001. The corporate has a variety of companies that embody broadband web, cellular broadband, and NBN plans.
Dodo Web Companies
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Dodo Web Broadband:
Dodo Web affords broadband web companies to clients throughout Australia. The corporate has two forms of broadband plans: ADSL and NBN. ADSL plans begin at $29.90 monthly for limitless knowledge and a most obtain velocity of 12 Mbps. NBN plans begin at $60 monthly for limitless knowledge and a most obtain velocity of fifty Mbps.
Dodo Web’s broadband plans come with a free modem and a 30-day satisfaction assure. The corporate additionally affords a variety of non-compulsory extras, together with static IP addresses, Fetch TV, and residential cellphone companies.
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Dodo Cell Broadband:
Dodo Web additionally affords cellular broadband plans to clients who want web entry whereas on the go. The corporate has two forms of cellular broadband plans: SIM-only and modem plans. SIM-only plans begin at $15 monthly for 3GB of knowledge, whereas modem plans begin at $39.90 monthly for 10GB of knowledge.
Dodo Web’s cellular broadband plans include a free SIM card and a 30-day satisfaction assure. The corporate additionally affords non-compulsory extras, together with further knowledge packs and worldwide roaming.
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Dodo NBN:
Dodo Web’s NBN plans supply clients high-speed web entry with limitless knowledge. The corporate has 4 forms of NBN plans: NBN 25, NBN 50, NBN 100, and NBN 250. NBN 25 plans begin at $60 monthly for limitless knowledge and a most obtain velocity of 25 Mbps. Additionally, NBN 50 plans begin at $65 monthly for limitless knowledge and a most obtain velocity of fifty Mbps. NBN 100 plans begin at $75 monthly for limitless knowledge and a most obtain velocity of 100 Mbps. NBN 250 plans begin at $120 monthly for limitless knowledge and a most obtain velocity of 250 Mbps.
Dodo Web’s NBN plans include a free modem and a 30-day satisfaction assure. The corporate additionally affords non-compulsory extras, together with Fetch TV and residential cellphone companies.
Learn how to Repair Dodo Web Not Working
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Verify Your Web Connection
Step one in troubleshooting your Dodo Web connection is to examine your web connection. Be sure your modem is plugged in and turned on, and that each one the cables are related accurately. In case your modem has an influence button, make certain it’s turned on. In case your modem is working accurately, all of the lights on the modem must be on.
If you’re nonetheless experiencing points, attempt restarting your modem. To do that, flip off the ability to your modem, await just a few seconds, and switch it again on. This can reset your modem and will resolve any connection points you’re experiencing.
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Verify Your Wi-Fi Connection
If you’re using Wi-Fi to connect to your Dodo Web, examine your Wi-Fi connection. Be sure your machine is related to your Wi-Fi community and that you’ve entered the proper password. In case your Wi-Fi connection isn’t working, attempt restarting your router. To do that, flip off the ability to your router, await just a few seconds, and switch it again on. This can reset your router and will resolve any connection points you’re experiencing.
If restarting your router doesn’t resolve the difficulty, attempt connecting to your Wi-Fi community utilizing one other machine, resembling a smartphone or tablet. In case you’ll be able to join utilizing one other machine, the difficulty could also be together with your machine moderately than your Wi-Fi community.
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Verify for Outages
In case you have checked your web and Wi-Fi connections, and are nonetheless experiencing points, examine if there are any outages in your space. Dodo Web offers an outage map on its web site, which lets you examine for any identified outages in your space.
In case there are outages in your space, it’s possible you’ll want to attend till they’re resolved earlier than your web connection is restored. You too can contact Dodo Web to report the outage and obtain updates on when it’s anticipated to be resolved.
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Verify Your Account Standing
In case you have checked your web and Wi-Fi connections, and there aren’t any identified outages in your space, examine your account standing. Be sure your account is lively and that your invoice is paid updated. In case your account is suspended or your invoice is overdue, your web connection could also be suspended till the difficulty is resolved.
If you’re uncertain in regards to the standing of your account, you may log in to your Dodo Web account on-line or contact buyer assist to examine.
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Contact Buyer Help
Dodo Web affords buyer assist by way of numerous channels, together with cellphone, e-mail, and stay chat. The corporate’s buyer assist staff is on the market 24/7 to help clients with any points they could have.
Dodo Web additionally has a complete assist part on its web site, which incorporates ceaselessly requested questions, troubleshooting guides, and setup directions.
In case you have tried all of the above steps and are nonetheless experiencing points together with your Dodo Web connection, contact customer support. Dodo Web affords 24/7 buyer assist through cellphone, e-mail, and on-line chat.
Once you contact buyer assist, be sure to present them with as a lot info as potential in regards to the problem you’re experiencing. This can assist them diagnose the difficulty and give you an answer as shortly as potential.
Conclusion
Dodo Web affords a variety of web companies to clients throughout Australia, together with broadband web, cellular broadband, and NBN plans. The corporate’s plans are competitively priced and include a variety of options and non-compulsory extras.
On this article, now we have mentioned the potential the reason why your Dodo Web might not be working and offered sensible options on repair it. By following these steps, it is best to have the ability to troubleshoot the most typical web connectivity points and get your web connection again up and operating very quickly. If you’re nonetheless experiencing points after attempting these steps, contact buyer assist for additional help.
Kings is a lover of know-how. He ceaselessly writes about tech merchandise on the Dextrava Weblog.
